About Quality HealthCare
About Quality HealthCare Medical Services Limited
Quality HealthCare Medical Services Limited (QHMS), Hong Kong, became part of Bupa, an international healthcare group, in October 2013. QHMS' operations span diagnostics, primary healthcare and day care specialties. With roots tracing back to 1868, QHMS serves the community through a network of around 110 multi-specialty centres and over 1200 affiliated clinics offering Western Medicine, Traditional Chinese Medicine, Diagnostics & Imaging, Dental, Physiotherapy services, etc. It also operates a private nursing agency. QHMS is one of the largest providers of healthcare services to corporates in Hong Kong. In 2017, the Group recorded more than 3 million healthcare visits. QHMS endeavors to enhance the quality of our professional services continuously to satisfy the needs of customers and patients.
About Bupa – A global healthcare specialist
Bupa began in the UK in 1947. We fund and provide healthcare services to fulfil our purpose of helping people live longer, healthier, happier lives. Our diversified services include health insurance, clinics, hospitals, dental centres care homes, and more.
We employ over 86,000 people, principally in the UK, Australia, Spain, Poland, Hong Kong, Chile, Brazil, Saudi Arabia, India, New Zealand, and the US. With no shareholders, we reinvest our profits to provide more and better healthcare for customers.
Bupa is UK’s largest health insurer.* In Hong Kong, we are known as the health insurance specialist providing domestic and international health insurance. We have gained the trust of more than 400,000 individuals, and 3,200 companies including major corporations in public utility and telecom industry. We have provided quality health insurance for Hong Kong’s civil servants for more than 20 years.
Bupa also provides primary care services through Quality HealthCare Medical Services (QHMS), one of Hong Kong’s largest private clinic networks.
*Source: Laing Buisson Health Cover UK Market Report 13th Edition, published 16 January 2017, in terms of market share among private medical insurance providers.
Our Awards
The Best Mobile Ecomm Campaign–Gold Award and the Best App Experience–Sliver Award
QHMS Information Technology Department
Superbrands Award 2013
Caring Company 2013 - 18
Best Practice Awards 2012
Operation Management
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Outstanding Knowledge Management (KM) Project Award 2011
The Most Popular Hong Kong Consumer Brand 2012
Healthcheck Centre by Metro Finance & Shenzhen Radio
The Best SME Partner Award 2015
Corporate Medical Centres
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Customer Relationship Excellence (CRE) Award 2009
Asia Pacific Customer Service Consortium
People Site Certification 2009
ERB Manpower Developer Award Scheme 2010
Manpower Developer 1st
ISO 15189 Accreditation
Quality HealthCare Central Laboratory
9001:2015 Quality Management Certification
Quality HealthCare Nursing Agency
9001:2015 Quality Management Certification:
Quality HealthCare Dental Services Ltd
Global Health and Travel Award 2017
Best Integrated Healthcare Clinics
Our History & Heritage
While Quality HealthCare Medical Services Limited was founded in 1998, the group's medical heritage dates back to the early days of Hong Kong.
1868
The Hong Kong government appointed its first port health officer, which in turn led to the establishment of Drs. Anderson & Partners. This medical partnership pioneered contract medicine services and developed an excellent reputation that still exists today.
1957
Dr. Henry Lee opened his general practice and soon branched out into corporate medicine. The practice grew into a large local group practice in Hong Kong.
1975
Kathleen Courtney founded the International Private Nursing Service, now known as Quality HealthCare Nursing Agency.
1989
Dental and Physiotherapy services established, later formally acquired by Quality HealthCare in 1998.
1998
Quality HealthCare Asia Limited was founded and listed on the Stock Exchange of Hong Kong (HKSE ticker 593). The same year, the group acquired Drs. Anderson & Partners and Dr. Henry Lee & Associates.
1999
The group acquired Allied Medical Practices Guild. The same year Quality HealthCare opened its first Chinese Medicine clinic, in association with Hong Kong Baptist University.
2000
Quality HealthCare formed a Chinese Medicine Network and a dental network in Hong Kong. The same year, the group signed the "Total Integrated Healthcare" Agreement with Cathay Pacific Airways for providing healthcare benefits to Cathay’s staff and eligible family members.
2002
Opening of the Medical Aesthetic Centre in Central. The same year Quality HealthCare entered corporate market in China by forming a joint venture with International SOS.
2003-2006
Expansion of the Quality HealthCare local network to 700 Western and Chinese medical centres.
2008
The group acquired GHC Holdings Limited, expanding its network presence and services offerings into key residential areas.
2010
Quality HealthCare became a member of Fortis Global Healthcare.
2011
Opening of the Quality HealthCare Diagnostic and Imaging Centre in Jordan and SPORTS medical centre in Central.The same year, the group acquired Central Medical Diagnostic Centre.
2012
Opening of the flagship Endoscopy Centre in Tsim Sha Tsui.
2013
Opening of the Quality HealthCare Oncology Centre in Central.
2013
Bupa completed its acquisition of Quality HealthCare from Fortis Healthcare in October 2013.
2014
Re-launch of Drs Anderson and Partners in Central.