About Quality HealthCare
About Quality HealthCare Medical Services Limited
Quality HealthCare Medical Services Limited (QHMS), Hong Kong, became part of Bupa, an international healthcare group, in October 2013. QHMS' operations span diagnostics, primary healthcare and day care specialties. With roots tracing back to 1868, QHMS serves the community through a network of around 110 multi-specialty centres and over 1200 affiliated clinics offering Western Medicine, Traditional Chinese Medicine, Diagnostics & Imaging, Dental, Physiotherapy services, etc. It also operates a private nursing agency. QHMS is one of the largest providers of healthcare services to corporates in Hong Kong. In 2018, the Group recorded more than 3 million healthcare visits. QHMS endeavors to enhance the quality of our professional services continuously to satisfy the needs of customers and patients.
Quality HealthCare Celebrates 150 Years of Caring
2018 marks a significant milestone for Quality HealthCare, as we celebrate 150 years since the establishment of Drs. Anderson & Partners back in 1868. The connection we have to Hong Kong’s history is strong, and today, our operations span primary healthcare, diagnostics and imaging and day care specialties. We are the leading provider of private healthcare services in Hong Kong – with one in ten Hong Kong people have used our services.
This milestone provides us an opportunity to both reflect on our past and to look forward to our future.Click here for the “Quality HealthCare – 150 Years of Caring” year book, recording the path we have walked, our healthcare stories, our commitment to patient safety, and our support to the industry and community.
About Bupa – A global healthcare specialist
Bupa began in the UK in 1947. We fund and provide healthcare services to fulfil our purpose of helping people live longer, healthier, happier lives. Our diversified services include health insurance, clinics, hospitals, dental centres care homes, and more.
We employ over 86,000 people, principally in the UK, Australia, Spain, Poland, Hong Kong, Chile, Brazil, Saudi Arabia, India, New Zealand, and the US. With no shareholders, we reinvest our profits to provide more and better healthcare for customers.
Bupa is UK’s largest health insurer.* In Hong Kong, we are known as the health insurance specialist providing domestic and international health insurance. We have gained the trust of more than 400,000 individuals, and 3,200 companies including major corporations in public utility and telecom industry. We have provided quality health insurance for Hong Kong’s civil servants for more than 20 years.
Bupa also provides primary care services through Quality HealthCare Medical Services (QHMS), one of Hong Kong’s largest private clinic networks.
*Source: Laing Buisson Health Cover UK Market Report 13th Edition, published 16 January 2017, in terms of market share among private medical insurance providers.
2018 Hong Kong Awards for Industries
Customer Service Certificate of Merit
The Best Mobile Ecomm Campaign–Gold Award and the Best App Experience–Sliver Award
QHMS Information Technology Department
Superbrands Award 2013
Caring Company 2013 - 19
Best Practice Awards 2012
Outstanding Knowledge Management (KM) Project Award 2011
The Most Popular Hong Kong Consumer Brand 2012
Healthcheck Centre by Metro Finance & Shenzhen Radio
The Best SME Partner Award 2015
Corporate Medical Centres
Customer Relationship Excellence (CRE) Award 2009
Asia Pacific Customer Service Consortium
People Site Certification 2019
ERB Manpower Developer Award Scheme 2010
Manpower Developer 1st
ISO 15189 Accreditation
Quality HealthCare Central Laboratory
9001:2015 Quality Management Certification
Quality HealthCare Nursing Agency
9001:2015 Quality Management Certification:
Quality HealthCare Dental Services Ltd
Global Health and Travel Award 2018
Best Integrated Healthcare Clinics
Our History & Heritage
While Quality HealthCare Medical Services Limited was founded in 1998, the group's medical heritage dates back to the early days of Hong Kong.