Novel Coronavirus

Learn more about Coronavirus Disease 2019 (COVID-19)

Regarding to the outbreak of the Coronavirus Disease 2019 (COVID-19) , we've prepared below information for you, endorsed by our medical team. 

What is the coronavirus? 

Coronaviruses are a group of viruses that cause illnesses such as the common cold, to more severe conditions such as pneumonia, Middle East Respiratory Syndrome (MERS) and Severe Acute Respiratory syndrome (SARS). The strain of coronavirus (COVID-19) that has caused the outbreak is new, and not previously known. 

How much do you really know about COVID-19, click here for a quiz to find out! (Chinese Version Only)

How should I protect myself to reduce the risk ?

To reduce the risk of contracting pneumonia and respiratory tract infections, maintaining good personal hygiene at all times and keeping both hands clean is a priority. If you're travelling outside of Hong Kong, do not touch animals, eat game meat and avoid visiting wet markets, live poultry markets or farms. 

Here are a couple more tips to help you and your loved ones stay healthy and well.  

- Keep your hands clean, especially before touching your mouth, nose or eyes; after coming in contact with handrails or door knobs in public areas; or after covering your mouth during a sneeze or cough. 
- Wash hands with liquid soap and water, and rub for at least 20 seconds. Don't forget between the fingers, the back of your hands and wrists. If you can't wash your hands, you can rub your hands with 70 to 80% alcohol-based handrub as an effective alternative; 
- Cover your mouth and nose with tissue paper when sneezing or coughing. Dispose of soiled tissues into a lidded rubbish bin, then wash hands thoroughly; 

- Wear a surgical mask if you're going into crowded places, such as public transport or the workplace; 
- If you're feeling unwell, wear a surgical mask, avoid going to crowded places and seek medical advice promptly. If you're experiencing symptoms related to the novel coronavirus (i.e. fever, cough and/or shortness of breath), please go for medical advice; 
- Avoid close contact with persons with fever or respiratory symptoms in countries/areas with possible community transmission of novel coronavirus infection; and 
- At home, drainage pipes can be properly and regularly (about once a week) maintained by pouring about half a litre of water into each drain outlet (U-traps) to ensure environmental hygiene.

You may also refer to the website of Centre for Health Protection for the latest update information.

Patient's Health and Safety

Patient's health and safety are always our priorities. We conduct temperature checks and health screenings for patients, clients and visitors arriving at the clinics. Patients, clients and visitors are also required to use alcohol hand rub and put on surgical masks upon arrival, implementing infection control measures as precautions.

Infection Control Measures at Quality HealthCare Clinics

We have followed the CHP infection control guideline to carry out daily cleaning of the clinic areas with 1:49 diluted bleach, and we exercise even tighter hygiene standard, by performing regular cleaning every two hours of clinical areas such as the reception area, waiting area, doctor's consultation rooms and door handles.

Our Medical Staff in Quality HealthCare Clinics

All medical staff of Quality HealthCare clinics perform daily temperature check, keep temperature record logs, perform hand hygiene frequently, wear masks and appropriate protective equipment, and constantly monitor respiratory symptoms or diarrhea. Our medical staff has also implemented travel declaration for the sake of the health of our staff and patient’s safety.

Once we acknowledge of confirmed case who has been visited our clinics before,   
We will share our staff lists who had performed medical duties at the clinics during that periods of time to the Center for Health Protection, and follow up closely.