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1.
All Quality HealthCare Chinese Medicine Medical Centres have a set of Standard Clinic Procedures in place
Proper medical records are maintained in clinics for immediate reference
Printed prescription clearly listed out all the herbal medicine in quantities, signed off by CM dispenser and counterchecked by Chinese medicine practitioners (CMP) to ensure all the prescription items and quantities are correct before distributing them to the patients
Auto packing of brewing herbs
Computer labeling of herbal medicine.
Strict restriction on CMPs to prescribe dangerous or poisonous herbs
2.
TRIAGE GUIDELINES (by reference to what are currently employed in the A&E Department of HA hospitals) have been adopted in all Quality HealthCare Chinese Medicine Medical Centres to ensure CMPs will handle non-emergency cases only.

Patients requiring urgent medical attention will be referred to the Registered Doctors in the western medicine clinics for immediate consultation - 6 out of the 7 Quality HealthCare Chinese Medicine Medical Centres are locating within a QHMS western medicine clinic. Our WM clinic in Wai Fung Plaza of Mong Kok is also locating nearby our Chinese Medicine Medical Centre at Prince Edward.
3.
Regular auditing of clinic procedures to be performed by independent Practice Management team members for system compliance.
4.
Malpractice insurance coverage for Chinese Medicine including Chinese medicine practitioners and also medical staff.
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