Quality HealthCare Customer services team has been awarded the People Site Certification by the Asia Pacific Customer Service Consortium for the 14th consecutive year, recognising our continuous commitment to providing high quality customer service. Our dedicated team working 24 hours a day in our medical call centre, handling over 70,000 calls and 7,000 emails a month to support our customers with various requests. We are always listening to customers’ feedbacks to continually improve our services. As a market leader in medical call centre, we also continue to empower our staff through training, certification and knowledge management to strive for all rounded service excellence.
From 15 June to 31 August 2019, you can enjoy special privileges with any American Express® Card upon purchase of selected physical check-ups, thematic health screening and eye examinations, as well as traditional Chinese medicine products from Quality HealthCare. With our help, you can manage your health and explore the world with healthy body.
here for details.