Fortis’s Global Values Launch

Quality HealthCare, as a member of Fortis Healthcare, took part in Fortis Healthcare’s “Our Values – Global Launch” event in February 2012. The event was held in India and broadcasted live through Webcast to all Fortis’s members across the globe. During the event, Fortis Healthcare’s Executive Chairman Mr. Malvinder Mohan Singh and Executive Vice Chairman Mr. Shivinder Mohan Singh announced the group’s core values - Patient Centricity, Integrity, Teamwork, Ownership & Innovation – which guided the group to business success.

Patient Centricity	Commit to 'best outcomes and experience' for our patients Treat patients and their caregivers with compassion, care and understanding Our patients' needs will come first
Integrity	Be principled, open and honest Model and live our 'Values' Demonstrate moral courage to speak up and do the right things
Teamwork	Proactively support each other and operate as one team Respect and value people at all levels with different opinions, experiences and backgrounds Put organization needs' before department / self interest
Ownership	Be responsible and take pride in our actions Take initiative and go beyond the call of duty Deliver commitment and agreement made
Innovation	Continuously improve and innovate to exceed expectations Adopt a 'can-do' attitude Challenge ourselves to do things differently