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As the largest provider of healthcare services in Hong Kong, we are inviting talents to join our professional team for striving “longer, healthier, happier lives”.

Corporate Office - Business Analyst (Production Support)

​Job Responsibilities:


  • Provide production support analysis and design. Working with the business to diagnosis the production issues and define integrated business solutions across departments and internal and external entities.
  • Conduct feasibility studies, develop requirement spec and proposed solution for the BAU change requests as well as the strategy projects.
  • Facilitate and negotiate solution buy-in from key stakeholders to obtain the best outcome for the organisation where improvements and efficiencies gains across organisational boundaries and budgets, and to ensure smooth implementation and change.
  • Work with project and project management to contribute to project briefs, project initiation documents (PIDs) and project documentation, where required.
  • Identify, elicit and document business requirements utilising a structured requirements gathering process and best practice techniques and following professional standards, define business rules and communicates requirements for the implementation of business solutions.
  • Produce/review test plans and scenarios on behalf of the business and manage testing to ensure that product and processes are acceptable with minimal risk before becoming operational.
  • Create training materials and documentation for future business processes, business solutions and operating models and deliver training on these.

Job Requirements:


  • Degree holder with min. 2 years’ solid experience of working as business analyst on medium-sized to large projects involving multiple stakeholders and complex technologies across different geographical areas/regions.
  • Production support experience is highly preferred.
  • Knowledge of project management lifecycle & methodologies (e.g. Prince2, PMP, SDLC, Agile, etc.) and typical problems associated with the implementation of projects.
  • Good understanding of IT architecture, integration and design.
  • Good team player with excellent interpersonal and presentation skills.
  • Good command of spoken and written Chinese and English.

Apply and upload

Please read through the following Personal Information Collection Statement before submitting your application.

​Personal Information Collection Statement (Job Application​)

1. Introduction 

1.1 Quality HealthCare Medical Services Limited ("we", "us" or "our") are committed to protecting the privacy and security of your personal data. 

1.2 This Personal Information Collection Statement is prepared in accordance with the Personal Data (Privacy) Ordinance (Cap. 486). It should be read together with our Privacy Policy Statement:

1.3 If you have any queries regarding our Privacy Policy Statement or this Personal Information Collection Statement, please contact our Customer Service Manager at (852) 8301 8301 or

2. Purpose of Collection 

2.1 Your personal data will be used to process and manage your job application with us.

3. Direct Marketing

3.1 We will not use your personal data provided through our website for the purpose of a job application for direct marketing.

4. Security and Retention 

4.1 Please refer to our Privacy Policy Statement for our policies in respect of the security and retention of your personal data:

5. Data Access and Correction 

5.1 As a data subject, you have the right to request access to and correction of your personal data. We have the right to charge a reasonable fee for processing your personal data access request. 
5.2 To exercise this right, please send your request in writing to:-

By post:
Human Resources Division 
Quality HealthCare Group
3/F Skyline Tower
39 Wang Kwong Road, Kowloon Bay
Kowloon, Hong Kong 

Or, by email:

Note:  This Personal Information Collection Statement may be amended from time to time. You should check for updates on this webpage.

May 2016

Please upload your application letter and full resume with applied position, current salary and expected salary.

Application Letter

* File size: 3 MB or below. Format: Word or PDF only

  • ​​All applications will be treated in strict confidence and data collected will be used for recruitment purposes only.
  • Applicants who are not contacted within one month may consider their applications unsuccessful for the specified position.

Thank you for your interest on our job opening. Your job application has been successfully submitted.