​Job Responsibilities:

• Provide production support analysis and design. Working with the business to diagnosis the production issues and define integrated business solutions across departments and internal and external entities.
• Conduct feasibility studies, develop requirement spec and proposed solution for the BAU change requests as well as the strategy projects.
• Facilitate and negotiate solution buy-in from key stakeholders to obtain the best outcome for the organisation where improvements and efficiencies gains across organisational boundaries and budgets, and to ensure smooth implementation and change.
• Work with project and project management to contribute to project briefs, project initiation documents (PIDs) and project documentation, where required.
• Identify, elicit and document business requirements utilising a structured requirements gathering process and best practice techniques and following professional standards, define business rules and communicates requirements for the implementation of business solutions.
• Produce/review test plans and scenarios on behalf of the business and manage testing to ensure that product and processes are acceptable with minimal risk before becoming operational.
• Create training materials and documentation for future business processes, business solutions and operating models and deliver training on these.

Job Requirements:

• Degree holder with min. 2 years’ solid experience of working as business analyst on medium-sized to large projects involving multiple stakeholders and complex technologies across different geographical areas/regions.
• Production support experience is highly preferred.
• Knowledge of project management lifecycle & methodologies (e.g. Prince2, PMP, SDLC, Agile, etc.) and typical problems associated with the implementation of projects.
• Good understanding of IT architecture, integration and design.
• Good team player with excellent interpersonal and presentation skills.
• Good command of spoken and written Chinese and English.