Patient’s Feedback

To : 卓健牙科中心（沙田）

預約護士態度十分好，有後補位置亦馬上與我聯絡。醫生十分細心！洗牙過程一點都不馬虎，很仔細，過程中亦有向我作講解。

Ms. So

To : 卓健物理治療中心（九龍灣）

治療師態度認真友善，樂意解答客人的問題，亦能提供專業意見作參考。在治療過程中， 表現細心及專業。

Mr. Ng

To : Quality HealthCare Medical Centre (Admiralty)

Dr. Au is willing to listen to the patients and able to provide the medical solution to the patient. She is an excellent and professional doctor. The nurse who worked for helping to book lab test is very helpful. The nurse who worked for contacting patient on report result is also very kind.

Ms. Chun

To : Quality HealthCare Medical Centre (Tseung Kwan O - Metro)

Nurse Ms. Cheng was caring and patient. Well blood taking technique, professional and efficient. In general, all center staffs were hard-working and helpful. Thank you so much.

Mr. Ng

To : Alpha Medical Diagnostic Centre (Jordan – 8 Jordan Road)

Very caring staff and positive attitude. After blood test, I was very hungry but it was my turn to do mammogram, the lady was so kind to told me that I can eat my sandwich first. She told me not to be panic and even offered water to drink. I was nervous and hungry but your staff at mammogram made me feel so calm. Reception staff were very nice too.

Ms. Shabbina

To : 卓健物理治療中心（九龍灣）

我認為物理治療師有同理心，知道我病情嚴重，要好好處理。

Ms. Lam

To : 卓健中醫醫療中心（上環）

很感謝上環中醫診所醫生的治療，醫生在針灸下針時，會根據病患耐痛程度作適當調整，也會後續追蹤，背痛好了許多，感謝中醫師。

Ms. Lin

To : 卓健醫療中心（青衣城）

醫生雖然語速稍快，但能用顯淺比喻講解藥性及食藥的需要，令氣氛輕鬆愉快。另外，診症時有進行針對性問診、聽診及觸診，確保辨症的準確性。羅醫生是一位專業、體貼的好醫生。

Ms. Cheng

To : 卓健牙科中心（青衣城）

牙醫講解詳盡，待人以誠，十分有禮。

Ms. Poon

To : 卓健物理治療中心（九龍灣）

非常感謝曾醫生每一次關心病人情況，教導病人如何減少病痛。

Mr. Lo

To : 卓健醫療中心（馬鞍山）

我不住在該區， 我家樓下亦有公司醫生但我都不看， 因為我對這診所有信心， 診斷後藥到病除， 配至藥物絕不馬虎，謝謝！

Mr. Wong

To : 卓健醫療中心（銅鑼灣）

有預先時間安排，使流程順暢，值得繼續保持。

Ms. Lui

To : 卓健中醫醫療中心（金鐘）

中醫師很專業，護士服務態度良好。

Ms. Fung

To : 卓健醫療中心

本人在卓健醫療中心接受大腸鏡，主診醫生是蒙醫生。他對病人關心、細心和無微不至，是一個仁心仁術的好醫生。另外幾位姑娘，在我今天的檢查中給我很大的幫忙，對我照顧很周到，令我很順利完成檢查，她們對病人有愛心和友善，是很好的白衣天使。祝願各位身體健康，工作愉快。

周小姐上

To : Quality HealthCare Medical Centre

I want to express my hearty appreciation for Mr. Yuen’s professionalism in treating me, both in terms of medical expertise, as well as the care and concern he has displayed during the course. He impressed me the most when I visited his office for the first time. There was a patient who did not walk well and had to go to the toilet. Mr. Yuen helped the patient walk to the toilet. He deserves the praise from any patient as he instills a sense of security and trust...

Ms. Li

To : 卓健醫療中心 (青衣港鐵站)

貴醫療服務機構一直積極肩負起關顧員工及關懷社區的責任，本人實在非常欣賞 貴醫療團體的服務精神。
這次特意致函是要讚揚青衣機鐵站黃醫生、張姑娘及藥劑師先生。家父於青衣機鐵站暈倒，幸得黃醫生立刻放下診所衆多病人，從診所出來施以救援，我們實在要向黃醫生這份崇高的醫德致以衷心的敬意，還要感謝張姑娘，她態度和藹可親，工作認真，給家父及時的支援，連藥劑師先生也出來予以協助，如此當仁不讓的團隊真的非常難得，應該獲得稱讚。

陳小姐上

To : Diagnostic and Imaging Centre

I am very much impressed by the excellent customer service rendered by Dr. Chan and the staff in the Centre, never have I see such caring and patient medical team before in Hong Kong….They are indeed the role models for those in the same field and deserve to be commended for such an excellent and professional attitude and behavior…

Ms. Lok

To : Mongkok Physiotherapy Centre

I would like to thank you for the excellent care I received from Mr. Stanley Lau…On the 1st session, he assessed my condition and the level of pain I was suffering; his examination was in detail and applied proper treatment. Throughout the following sessions, he was friendly, professional and attentive. He was patience enough in answering my questions and explained the X-rays report in detail.
Furthermore, the service attitude of Ms. Mickey Kung is also remarkable. She has good telephone manner and tried her best to entertain my request. She is very different from other frontline staff with a ‘No’ attitude”…

Ms. Ma

To : 卓健護理介紹所

給您寫這封信，是為了表達對廖姑娘的由衷感謝，謝謝他一直以來對我們母親的細意關懷和無微不至的照顧…廖姑娘對長者充滿愛心和耐性，她每個週末的到訪，令我們已年屆96歲的母親倍感欣慰。

李先生及李小姐上

To : 卓健護理介紹所

自從轉了全職Agency護士後…覺得很有意義，亦工作得很開心。衷心感謝卓健的所有工作人員，没有你們的辛勞及用心的工作，我們未必能有這樣豐富及廣闊的體驗。謝謝！

周小姐上

To : 德福花園醫療中心

多謝德福花園診所的醫生及醫護人員。本人因割傷手指到九龍灣德福花園求診，因為假期前及流感高峰期診所特別多人，登記同事見我情況特殊為我先行處理傷口而不需要輪侯長時間，感謝所有同事都十分有禮及細心…

麥小姐上

To : HK Pacific Centre

You have been extremely helpful and supportive through my difficult times (When my parents were sick). You may not realize what a blessing you have been…

Ms. Mok

To : Tung Chung Centre

Tung Chung’s staffs were efficient and helpful when helping me to draw blood…

Ms. Mui

To : Tsing Yi MTR Centre

I was very impressed with the service and staff’s efficiency. Nurses are caring…

Ms Yong