In order to help expand the coverage of COVID-19 testing, we had recently launched COVID-19 RT-PCR tests. By using safe, accurate and highly sensitive RT-PCR (reverse transcription polymerase chain reaction) tests, we help the public to quickly find out their risk of getting COVID-19.
To conduct the test, our doctors will first evaluate the infection risk (can be done through video consultation service), clients can then follow the safe and simple guidelines in collecting their deep throat saliva samples at home and return samples to accredited laboratories for test. With results and medical certificates available in 1 to 2 working days, your anxiety will be eased.
Anyone (including people who are asymptomatic, staff in service and catering industries, and healthcare workers and their families) who wish to have the test done can click here to purchase the test at our eShop or call 8102 8068 for appointment.
As a responsible and professional healthcare provider, patients and our people’s health and safety are always our priorities. Quality HealthCare has been closely monitoring the COVID-19 related situation announced by the Centre for Health Protection (CHP). We have enhanced the infection control measures including the setting up of Infection Control Committee to monitor and formulate related actions.
(I) The protection to our patients in Quality HealthCare clinics
Quality HealthCare reiterates that we conduct temperature checks and health screenings for patients, clients and visitors arriving at the clinics. Patients, clients and visitors are also required to use alcohol hand rub and put on surgical masks upon arrival, implementing infection control measures as precautions.
If those under Compulsory Quarantine or Medical Surveillance have developed a fever or other symptoms, they should call the designated hotline stated on their Compulsory Quarantine or Medical Surveillance requirement document to notify CHP for follow up.
We support CHP’s Enhanced Laboratory Surveillance Programme. According to our doctors’ clinical judgement, we will provide free specimen containers to patients for collecting deep throat saliva samples for relevant testing, with an aim of identifying cases early in order to minimise the risk of community transmission.
When an individual is found fulfilling the reporting criteria of "Severe Respiratory Disease associated with a Novel Infectious Agent", we will isolate the suspected case, transfer the suspected case to public hospital for further investigation and carry out thorough disinfection of clinic afterwards. Related notice has also been displayed at the entrance of the clinics.
If we receive notification from CHP regarding a confirmed case which had visited our clinic, we will work closely with CHP to support them on contact tracing of the case.
As a professional medical services provider, we would like to remind those concerned to wear a mask and wash their hands frequently to maintain good personal hygiene. If those concerned have developed a fever or other symptoms, they should go to the A&E department of a public hospital immediately. For queries, please do not hesitate to call the CHP hotline: 2125 1122.