Latest News

Latest News

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25 Aug 2019
Quality HealthCare announces all western medicine services in the Tsuen Wan Fortune Mansion medical centre are suspended with immediate effect today on 25 August until further notice.
Quality HealthCare announces all western medicine services in the Tsuen Wan Fortune Mansion medical centre are suspended with immediate effect today on 25 August until further notice.

Patients are advised to consider visiting other Quality HealthCare medical centres. Please visit www.qhms.com for medical centre addresses and opening hours. For further enquiry or assistance, please contact Quality HealthCare customer service hotline at 8301 8301.



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24 Jan 2019
Quality HealthCare 24/7 eShop Opens Now – Just a Click Away!
shop.qhms.com, the 24-hour eShop run by Quality HealthCare, has commenced service. To help you save time and enhance your accessibility to healthcare services, we offer a one-stop shop for our comprehensive and professional healthcare products and services, covering health check-ups for men, women, pre-marital couples and domestic helpers, as well as food allergy & DNA tests, vaccines for children, elders, adults and travelers. We also include Traditional Chinese Medicine, Medical Aesthetics and lifestyle products to take care of everything about your health and well-being. 


Special privileges are member-exclusive and do not forget to register before check-out!


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25 Jun 2019
Quality HealthCare Customer Services Awarded the People Site Certification for the 14th Year

​Quality HealthCare Customer services team has been awarded the People Site Certification by the Asia Pacific Customer Service Consortium for the 14th consecutive year, recognising our continuous commitment to providing high quality customer service. Our dedicated team working 24 hours a day in our medical call centre, handling over 70,000 calls and 7,000 emails a month to support our customers with various requests. We are always listening to customers’ feedbacks to continually improve our services. As a market leader in medical call centre, we also continue to empower our staff through training, certification and knowledge management to strive for all rounded service excellence. 

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